Quality Management

At CareChoice we prioritise excellence: in our care, in our staff, in our services and in our facilities. Our home from home philosophy is only possible because of our investment in quality management systems and strategies.

Personalised Healthcare Programmes

Residents and their families are actively involved in establishing individualised and appropriate care programmes. We carry out comprehensive assessments when a resident first comes to CareChoice. By carrying out ongoing reviews we can ensure that changes in an individual’s needs – however small – are identified promptly and addressed accordingly.

Experienced, Highly-Trained Staff

We are committed to providing nothing short of exemplary care to our residents, therefore, we consistently work with experienced and highly-trained staff.

Residents benefit from our:

  • First-rate nursing experience and skills
  • Extensive clinical knowledge
  • The continuing professional development of our staff
  • Strong, supportive and involved leadership at management level.

Person-Centred Care

Our philosphy of person-centred care puts the individual at the centre of their own care. All of us need a degree of autonomy in our live, whatever stage we’re at. We respect the dignity of choice and self-determination.

Life is made more enjoyable by experiencing daily pleasures, things that are important to each of us, things we look forward to throughout the day – in homely, comfortable surroundings. At CareChoice we encourage residents to assert their rights and preferences, to expect dignity in their care and their relationships with caregivers. Practically this includes residents choosing their daily care and services from staff.

Family Member

“Each time we visited Denis we found him so well groomed, so neat and clean – he was happy and contented. He never liked ‘exercises’ but he was never forced to participate. There was never a negative word, nor hint of complaint. We were happy in the knowledge that he was cared for and cherished. May god continue to bless your caring hands and hearts.”

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